Privacy policy

1. Introduction

VegaCap Consultants Pvt Ltd ("we", "our" or "us") is committed to protecting your privacy. This policy explains how we collect, use, disclose and safeguard your information when you use our assessment and development services.

2. Information we collect

Personal information

• Name and email address
• Organisation and job title
• Assessment responses and results
• Payment information, processed by our payment partners

Assessment data

When you complete an assessment, we collect your responses to generate reports and recommendations. This data is treated as confidential.

Technical information

We automatically collect technical information including IP address, browser type, device information and usage patterns to improve the service.

3. How we use your information

• Provide and deliver assessment services
• Generate reports and recommendations
• Process payments and fulfil orders
• Send service communications
• Improve and develop our products
• Respond to enquiries and support requests
• Comply with legal obligations

4. Data sharing and disclosure

We do not sell your personal information. We may share data with:

• Your organisation, when you take an assessment through an organisation account
• Service providers who help us deliver the service
• Legal authorities when required by law

5. Data security

• Encryption in transit and at rest
• Secure authentication, including passkeys
• Regular security reviews
• Access controls and monitoring

6. Data retention

We retain personal information for as long as needed to provide the service and fulfil the purposes in this policy. Assessment data is retained so you can access historical results and track development over time.

7. Your rights

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your data, subject to legal requirements
• Opt out of marketing communications
• Export your data in a portable format

8. Cookies

We use cookies and similar technologies to keep you signed in, analyse usage and improve the service. You can manage cookie preferences in your browser settings.

9. Children's privacy

School programmes run through the school's organisation account, with the school responsible for consent. We do not knowingly collect personal information from children outside such a programme.

10. Changes to this policy

We may update this policy from time to time. Material changes are posted on this page with a new "last updated" date.

11. Contact

Questions about this policy or our data practices: contact@vegacapltd.com.
VegaCap Consultants Pvt Ltd, India.